Delivery and Returns
- Your order will be processed within 1-3 working days
- Postage (2nd-class tracked shipping with Royal Mail) & packaging for the UK costs £4.95.
- Delivery will take 4-6 working days. If you need your item urgently please email me at firstname.lastname@example.org and I can tell you the extra cost involved or process the order more quickly if possible.
- Shipping to EU countries will cost £10.95 & will take 4-6 working days.
- Shipping to the rest of the world will cost £25.95 & take 6-14 working days.
You have 15 days from the date of delivery to return part or all of your order. The return postage is at your own expense. Please send items tracked to guarantee a refund or exchange.
All items must be returned to us in their original packaging and condition (unworn & unwashed). In the unlikely event that the product you have received is faulty then please send proof of the cost of postage with your return. We will review your return, once received, and refund your cost of postage if we find a genuine fault. But remember that our products are handmade and each item is unique so please allow for the minor quirks of artisanal products.
Any other queries please contact me at email@example.com
Company Registration Number: 11560143